Shipping Policies

Production Time Frame
Each piece is created once your order is placed; please allow 3 to 4 weeks for the creation of your custom pieces, not including delivery time. All orders are final.

Errors
If there is an error in personalization on your piece we will replace the piece and the shipping will be waived. All customer order errors can be revised but will subject to a fee to replace the piece. We will replace all defective merchandise free of charge.

Shipping

Timeframes - All pieces are hand-made to order therefore please allow 3 to 4 weeks for your order to be made and then your package will be shipped via the method you choose at checkout.

Domestic Orders - We ship all domestic order Fedex for $10.00.  Upon completion of your order you will receive tracking information via email.

International Orders - We ship all international orders using USPS International Priority Mail for $15.00. Your international order may be subject to local custom and duties once the order reaches your country; please contact your local customs office for more information on this matter.

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